Frequently Asked Questions
Everything you need to know to make your house a home.
What is the typical shipping timeframe for furniture items?
Standard shipping for small home decor takes 3-5 business days. For larger furniture pieces, please allow 7-14 business days for specialized freight delivery and white-glove handling.
Do you offer a warranty on WittShop furniture?
Yes, all our furniture items come with a comprehensive 1-year limited warranty covering manufacturing defects and structural integrity under normal household use.
What is your return policy for home textiles and rugs?
We offer a 30-day return window for all unused textiles and rugs. Items must be in their original packaging and free from pet hair or odors to qualify for a full refund.
Can I request wood finish samples before purchasing?
Absolutely. We offer finish swatches for our most popular dining and bedroom collections for a small fee, which is fully refundable upon your first furniture purchase.
What payment methods do you accept?
WittShop accepts all major credit cards (Visa, Mastercard, AMEX), PayPal, and flexible financing options through Affirm to help you budget for larger home projects.
How do I track my oversized delivery?
Once your order ships, you will receive a tracking link via email. For freight deliveries, our carrier partner will contact you directly to schedule a specific delivery window that fits your schedule.